Defining the new standard of "guest-ready"
As hospitality experts, we understand the needs of our clients and the expectations of their guests. The perfect cleaning, setup, and presentation of your rental plays a considerable part in your guest's experience because every 5-star review on your place's cleanliness or overall appearance contributes to an increased number of booking inquiries.
Kleenerly is now offering a revolutionary new service to the Short Term Rental community that we call “Turnover Management”; acting as a Vendor Management System (VMS) to efficiently coordinate and oversee independent cleaning companies, known as 'Vendor Partners.' Through comprehensive oversight and support, Kleenerly optimizes property turnover processes, ensuring seamless and high-quality cleaning services for clients such as property management companies, real estate agents, and Airbnb hosts.
Our highly trained Turnover Specialists will ensure you receive a consistent, high standard of cleaning from your Kleenerly Team. Regular inspections and audits give us and you the confidence that standards will never drop, and your 5-star rating is in safe hands.
You want your guests to feel like they are in a boutique hotel when they stay at your rental. Your Kleenerly team understands this desire. Our attention to detail will show your guests you are a host who cares about their experience, from how the arrangement of toiletries in the bathroom to the placement of dishes and glassware in kitchen cabinets.
Included with all your turnovers:
Pre-Clean:
Take pictures (if requested)
Report any item left behind
Clear rooms of all unwanted items and throw them away
Place soiled linen & towels in the washing machine (must be specified)
Pretreat bathroom
Inspection:
All lights turn on
AC works
Kitchen appliances work
All faucets work and toilets flush
TV turns on
Damage report
Every room:
Dust high then low (including ceiling fans, picture frames, lamps, baseboards)
Clean window sills and dust blinds
Remove cobwebs
Vacuum furniture
Vacuum the carpets and mop all floors
Empty and clean all wastebaskets
Clean & Sanitize all high-touch points (light switch, doorknobs, etc.)
Staging and final guest-ready touches
Final inspection/ Quality check and going through 100% guest-ready checklist
Bathrooms:
Clean the cabinets inside and outside and on top
Shine the mirrors
Clean, scrub and sanitize showers, bathtubs, toilets, and sinks
Clean shower curtain rod, towel rack, soap dish, toilet paper holder
Replace towels with fresh ones (if provided - consider our linen rental add-on)
Arrange towels nicely
Ensure the hairdryer is clean and visible
Replace/Remove used Toilet paper rolls (if provided - consider our Re-Stocking Service as an add-on)
Replace/Refill toiletries (if provided - consider our Re-Stocking Service as an add-on)
Staging and final guest-ready touches
Living Room:
Sanitize the telephone and remote controls.
Dust TV and carefully clean if necessary
Check if pullout bed has been used - change linens if needed (if provided - consider our linen rental add-on)
Vacuum and arrange the upholstery
Cushions and pillows fluffed and straightened
Furniture dusted - on top, on the front, and underneath
Dust and clean picture frames, artwork, bookshelves, lamps, etc.
Staging and final guest-ready touches
Kitchen:
Clean dishes and check for cracked plates, etc.
Place and arrange cleaned dishes and glasses nicely in the cabinet
Clean cabinets, appliances, sinks, tables, and chairs
Clean and sanitize countertops
Clean top, front, and inside of the oven
Clean inside and outside of refrigerator and microwave
Clean overhead fan or vent
Clean inside of drawers
Clean toaster, coffee maker, hot water kettle, blender, etc.
Take out the trash and replace it with a new bag
Re-stock perishables like coffee, tea, sugar, etc. (if provided - consider our Re-Stocking Service as an add-on)
Staging and final guest-ready touches
Bedroom:
Make beds hotel-style
Floors under bed vacuumed or mopped if accessible
Sanitize the telephone and remote controls
Vacuum the upholstery, the floor, inside of closet, and drapes if needed
Replace empty Kleenex boxes with new ones (if provided - consider our Re-Stocking Service as an add-on)
Clean mirrors
Place extra towels neatly folded on the bed or in the closet (if provided - consider our linen rental add-on)
Staging and final guest-ready touches
NOT INCLUDED IN EVERY TURNOVER, BUT HERE TO Add a little extra to your turnovers:
Add-on CLEANING:
Clean windows inside and outside
Exterior sweeping or cleaning
Washing walls
add-on Turnover services:
Replacing and Re-Stocking perishables, supplies, and toiletries (provided by Kleenerly)
Welcome gift
Mid-stay cleanings for longer-term guests (if requested)
additional services:
Repair and Maintenance Inspections
Electrostatic Sanitizer Enhanced Cleaning
Hosting Services
Full-Service Property Management
Stand-alone Inspections
Coffee or tea anyone?
You want your guests to be highly satisfied not only with the cleanliness of your place but with the overall hospitality experience. Kleenerly’s restocking and staging service can help remove this headache.
By re-supplying the perishables guests expect and use and creating enticing displays, your guests receive the kind of hospitality experience they expect from a 5-star luxury hotel. They are sure to recommend your rental and return for future stays.
One load at a time
You most likely already have one or two sets of sheets per bed and a fair amount of towels. If that is the case, we offer to wash and dry all the soiled items using either your in-unit washer & dryer, your building's laundry room, or a nearby laundromat.
Your linens can soon look tired and show signs of wear. Adding our linen rental to your turnover service will mean you can be confident your guests will always have new, clean, sanitized linens every stay. Removing the need for you to make frequent new linen purchases to avoid a less desirable review.
Whether you choose our linen rental service or our laundry service, your Kleenerly team will ensure your guests have fresh linens and towels with every turnover. We will always communicate to you if your linens are starting to look less than hotel quality.
Income property without the headaches
You can trust KLEENERLY to take care of all your Airbnb & short-term rental property management needs. We provide all the services to make sure your place gets booked and to guarantee seamless turnovers so you can sit back, relax and watch the bookings and 5-star reviews come in.
Listing Creation
• Photography (internal)
• Creation of Listings
• Copywriting, Marketing
• Set up Pricing
• Set up Guest Communication
• Set up tools and integrate with software
Initial Set-up
• Initial Assessment
• Consultation
• Set-up Assistance
• Market Research (Supply, Demand, Nightly Avg. Rates, Occupancy)
• Creation of House Manual and Welcome Book with info and local recommendations
Airbnb/Rental Property Management
• Full Account Management
• Listing and Price Optimization
• Booking Management
• Guest Communication
• Turnover Management
• Maintenance Support
• On-Call & Guest Concierge Services